We cannot promise delivery by Christmas. Please expect delays over the Christmas/New Year period.
- We will send your tracking information when your parcel is on the way. This may take up to 6 working days to receive.
- See our holiday delivery times below.
- No click-and-collect option will be available over this period.
- We will resume normal picking and shipping times and our click-and-collect option from the 9th of January.
- We can process phone orders at our retail stores. Shipping times below will still apply over the holiday period.
- Feel free to phone our retail staff if you need any help.
We wish all our customers are very Merry Christmas and a Happy New Year! Stay safe and have fun.
Destination Expected Delivery time:
- We cannot promise delivery by Christmas. Expect delays over the Christmas/New Year period. New Zealand 6-12 Working Days From Order Date (Excludes public holidays. Rural delivery, please add 5 days)
- We cannot promise delivery by Christmas. Expect delays over the Christmas/New Year period. Australia Up To 7 Weeks From Order Date.
Courier to all New Zealand residential addresses $7.00 NZD (Excludes rural and PO box addresses.)
Courier to any New Zealand rural addresses $10.00 NZD (Please select the correct option at the checkout.)
Courier within Christchurch City only $5.00
Freight to all Australian addresses is $25.00 NZD per shoe box. (We will refund you if the freight is cheaper than the rate you are charged. NZ Post is priced on size and weight.)
**Please note- There are still significant delays with getting freight to Australia. Unfortunately, this is out of our control. No tracking information is available to us from Nz Post / Australian Post. This service can take up to 7 weeks, so please be patient.
Estimated Shipping Times
This information is based on the timeline provided by the freight provider. In rare circumstances, the Freight provider may encounter delays that are beyond our control. All orders need to be sent to a physical address, business addresses are preferred. (We do not send to PO boxes.)
As recent events have shown there can be no guarantees of getting your order delivered in time, but we will do all in our power to make sure it happens.
Fascino Shoes will only send items that are not restricted as per the following websites